Help

Frequently asked questions

Everything we get asked the most, with answers you can check: the figures quoted here are the ones actually applied by the server.

Getting started

How do I get started?

Four steps, about ten minutes depending on your connection:

1. create an account on this site — it works for both the site and the game;

2. grab the launcher from the Download page;

3. let it install the client (9,045 files, 4.69 GB) and verify every file;

4. start the game and log in with your account details.

If you would rather skip the launcher, the server address to put in config.xml is doforia-game.com on port 5556.

Is the server free?

Entirely, with no strings attached. No subscription, no locked areas, no mandatory purchase. It is a non-profit community project, hosted and maintained by volunteers: nothing here costs real money, not even the shop.

What are the server rates?

Experience ×9, drop ×4, kamas ×3 and professions ×3. These are the values the server actually applies, not a rough advertisement: they are read from the game configuration. Any rate change would be announced in the news beforehand.

Which version of the game, and is anything else needed?

The Dofus 2.51.5 client (protocol 1880), server build 2.51.5-5. Adobe AIR already ships inside the client files: there is no runtime, no plugin and no third-party account to install. The game runs on Windows.

Can I play several characters at once?

Multi-accounting is allowed in PvE. It is not allowed in Kolossium or organised PvP: one player, one character. Multi-accounting caught in PvP means the rewards are removed and, if it happens again, a sanction across every account involved.

Account and security

I've lost my password — what now?

Use the “Forgot password” page: enter your account's email address and you'll get a link valid for one hour, usable once. The new password takes effect immediately in game and on the site — it's the same account. If no address was set, or you no longer have access to your mailbox, only the team can help: come to Discord with your login name.

Reset my password

Why am I asked to confirm my email address?

Only so we can hand your account back the day you lose your password. Confirmation blocks nothing: your account is playable from the moment it is created, before you even open the email. Until the address is confirmed, a banner reminds you on your dashboard, with a button to send the message again.

Are my website account and my game account the same?

Yes, there is only one. The username and password you type into the client are exactly the ones from the site. Changing your password here changes it in game too, immediately.

How do I delete my account and my data?

Ask the team from the account concerned, via Discord. Deletion is permanent and takes the characters, the items and the progress with it. What we keep and for how long is set out in the legal notice.

Privacy policy

Shop and voting

How do I vote, and what does it get me?

The voting module isn't hooked up to serveur-prive.net yet: the server API key hasn't been filled in. The Vote page is still readable, but no points are handed out for now. Once the connection is made, each vote will be worth 5 shop points, with 1 hour 30 minutes between two votes.

Open the Vote page

Is there any pay-to-win?

No, and that's structural: the shop only accepts points earned by voting. No payment method is wired into this site, and the catalogue is limited to cosmetics, pets, mounts and quality-of-life items. Nothing in it changes the outcome of a fight.

Browse the shop

How long does an order take?

Items marked as delivered automatically (ogrines, for instance) are credited as soon as you order. The rest are handed over by a team member: name the character concerned when you order, and follow the progress from your purchase history.

Technical and moderation

Is the client safe?

The client we distribute is the official Dofus 2.51.5 client, together with a configuration file pointing at our server. The launcher downloads every file from this site and checks its SHA-256 fingerprint before writing it: a file altered in transit is detected and downloaded again. We never ask you to turn off your antivirus. An unsigned launcher can still trigger a SmartScreen warning on first run: that is simply how Windows treats an executable it rarely sees.

Download page

How do I report a bug?

The dedicated Discord channel is the fastest route. For a report to be usable, give us: your character name, roughly what time it happened, what you were doing at the time and, if you can, a screenshot. That is what lets us find the matching trace in the server logs — without it, a bug is rarely reproducible.

How do I report a player?

By private message to a team member on Discord, with the character name and a timestamped screenshot. Public reports in the general channel are not handled: they turn into score-settling. Exploiting a bug rather than reporting it, on the other hand, is sanctioned directly.

Is the server up right now?

The Server status page probes the authentication and world ports live, and shows how many players are connected. Check it before reporting an outage: if it shows the server is down, the team already knows.

Check the server status

Can’t find your question?

Discord is the fastest channel: someone from the team or the community almost always replies within the day.